After eight weeks of bargaining, CWA members at CenturyLink in the Orlando area reached a tentative agreement with the company covering 256 workers including improvements on job protections and working conditions, maintaining current benefits, and providing a 4.5% increase on wages during the life of the contract.

The COVID-19 pandemic raised challenges during bargaining, requiring the bargaining committee to conduct all meetings remotely using our audio/video technology instead of face-to-face. The local used out-of-the-box ideas to mobilize effectively during bargaining, including an electronic mobile billboard and a radio advertisement, which aired on two of the largest radio stations in the Orlando market.

Local 3176 President Greg Douglas said, “The membership sent a clear message to the company that as union members we have a collective voice and we are willing to use it.”

A contract ratification vote will be conducted between June 8-11.


From: The Executive Board

Subject: Ocala/Winter Garden Contract extension

Dear Brothers and Sisters,

We have been in good faith trying to negotiate a contract during this pandemic via remote bargaining and it’s needless to say that it has its draw backs, including slowing down the process a bit.

Due to the fact the union and the company have many proposals still open on the table and continuing to have many discussions, both sides agreed to continue negotiations until May 8th 2020.

Please make sure to log into the union website and check for frequent bargaining update videos under “CenturyLink information/Resources”.

If you have any questions, please feel free to reply or speak to your local steward.

In unity,

The Executive Board

Bargaining Update #4

An impassioned discussion was held today expressing the concerns of the membership how all the archaic and regressive proposals the company has on the table place no value on the employee but show that the company employee is a drain on the business. The entire bargaining team spoke loud and clear about our concerns that we have with safety issues related to the COVID 19 response providing PPE, the L2S program, contractor job assignment, working conditions, pay increases, and tech expectations. They continue to demand we give 110% all the time with no regard for our safety or our family and it is clear that the company sees our concerns as inconsequential to them and that a higher profit margin is the end goal of this bargaining session. 

We are planning on meeting tomorrow with the company at 1:00 PM to continue bargaining and we are moving forward with mobilization with the petition drive as well as a mobile billboard sign that will be traveling down Hwy 436 in front of the CenturyLink Headquarters building.

An open and cordial invitation to Jeff Storey

**A letter from an employee to Centurylink CEO Jeff Storey**

Mr Storey,

We would like to invite you to come to Central Florida and meet with the employees here who depend on their employment with Centurylink to provide for their families. It is obvious that you want most of us gone and favor automation and contractors. Before you continue down that path we would really appreciate you coming here and meeting us. Get to know us. Learn a little about us. See how these decisions affect lives. I’m sure you have laid off many in your positions with several companies. But at least give us the courtesy of coming here and meeting us. Let us show you our value. Not by a numbers system but by the work that we do and how we take care of the customers. Allow us to show you that management locally is a major part of the problem.

We feel like its the right thing to do. Come over and meet us…

L2S is here to help us?

Here is a leaked email that was sent to us today. And L2S is here to help us become better technicians?

Managers who wish to submit information to us may do so anonymously. While we may know your name it will not be given to anyone! You can comment on any post here that only we will see as we manually approve each comment. Please leave a contact email or phone number for us to contact you. Or you can email us at You are welcome to send with PGP encryption. The key for this email address is listed in the MIT key database.

And to the person who sent us this. We have blurred all personal information and removed all EXIF data from the picture so no one will know where it came from. And we did not view the data before we removed it.